Phase 2: BMS/QMS Planning and Documentation
We define your system’s scope, structure, and key processes, aligned with organizational context and stakeholder needs. This includes developing essential documentation, manuals, procedures, work instructions, and establishing a risk and opportunity register to support strategic planning and compliance.
Context of the Organization (COTO)
Needs and Expectations of Interested Parties
Scope of the Business Management System (BMS) / Quality Management System (QMS)
Process Definition and Process Diagrams Creation
ASFM will assist the client in identifying/redefining its processes and creating process diagrams for the organization's processes in order to:
- Define relevant processes;
- Identify inputs for each process;
- Identify outputs for each process;
- Identify the “how” methodology;
- Identify the “with what” methodology;
- Identify the “with who” methodology;
- Identify the measurement of effectiveness methodology.
BMS/QMS Documentation
As applicable, ASFM will ensure that the client’s processes are documented to meet the requirements of the ISO / AS standards and the needs of the organization and its interested parties. This includes:
- Applicable manual(s);
- Quality Policy;
- Procedures needed to document established core and support processes;
- Work instructions;
- Forms.
ASFM will assist the client in establishing new procedures (as needed) and reviewing/revising existing procedures and work instructions to meet the requirements of the applicable standard and streamline its documentation.
Risk and Opportunities Management
ASFM will assist the client in determining the risks and opportunities that need to be addressed to:
- Give assurance that the BMS/QMS can achieve its intended result(s);
- Enhance desirable effects;
- Prevent, or reduce, undesired effects;
- Achieve improvement.
ASFM will assist the client in establishing a process for the identification, assessment, and management of operational risks and opportunities. In addition, ASFM will assist the client in establishing a Risk and Opportunity Register to document and mitigate identified risks and opportunities.